Frequently Asked Questions
Everything you need to know about your next Iconic Puzzles look.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.
How do I know which size will fit me best?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments ethically sourced?
At Iconic Puzzles, we prioritize sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.